State Farm® Insurance Agent Constance Ann

"Great service"

"If you're looking for excellent service and the best policy to fit your needs, be sure to ask for Yee at State Farm. He goes above and beyond to ensure you get the coverage that's right for you. Highly recommend!"

"Yee, is amazing! He’s knowledgeable about the policies, friendly, and is communicative!"

"Love this place! Yee was such a great help! He was awesome~~"

"I got a package here recently and have loved the service ever since, every time I have a question the service is like a breath of fresh air. Constance and her staff, especially Laura, are always helpful and make sure I understand where my money is going. Highly recommend!"

"I spoke with Laura M. and she was very professional, articulate, and knowledgeable when offering policies that I may be interested in. Although I elected to not proceed with enrollment at the time, I will highly consider SF if I am unhappy with my current providers or would like to enroll in policies that I currently do not have, such as life insurance, solely on how professional and knowledgeable Laura was over the phone."

"Laura has exceptional communication skills. She is passionate about the work that she does and cares about the clients she serves."

"Worked with Laura on both auto and home insurance needs—an absolutely pleasant experience. The team demonstrated exceptional efficiency and maintained outstanding communication throughout the process. Highly recommend this office!"

"Great office. Great service. Very friendly staff."

"I recently had the pleasure of working with Laura at the Kirkland location to secure a Life Insurance policy, and I can honestly say the experience was exceptional from start to finish. Laura is a true professional who took the time to thoroughly understand my needs and budget, guiding me through the process with patience and expertise. She was able to find me a fantastic rate, all while laying out a clear plan to upgrade to a Permanent policy in the near future, which gave me peace of mind for both now and down the road. There were a few bumps along the way, particularly with questions surrounding my medical records, but Laura handled it all so smoothly and efficiently. Her proactive approach ensured that I was approved quickly, without any added stress. One of the standout features of working with State Farm is their service of scheduling your physical exam in the comfort of your own home—it couldn’t have been more convenient. From the professionalism of the office to the seamless process and, of course, Laura’s unwavering support, I can’t recommend this office enough. Laura went above and beyond at every step, and her dedication to providing outstanding customer service truly set this experience apart. If you’re looking for an insurance team that is knowledgeable, attentive, and genuinely cares, this is the place to go."

"I had a terrible experience with this agent and I"ll post a review as many times as it takes. I got "sold" a cash value life insurance from A sales representative whom no longer works there. I was told numbers and figures that were not all close. I didn't realize it until over 2 years in the 15 years of payments. I spoke with Constance Ann about the discrepancy in the information presented to me and the actual policy information, there was nothing she could offer me but words. I was bamboozled into a 15 year mistake and all she can offer me is words is sympathy. She said that I could cancel the policy, but I'd have to eat 10K of my own money I'd never get back. She really didn't take any accountability."

"I had a policy review with Edgar and he really made it easy to do, a quick zoom call and a clear, concise explanation of my benefits and policy. Overall a great experience!"

"Kylie and team are highly professional. They respond swiftly when we need them. Also, they provide a very competitive and best quotes"

"Have a pretty awesome experience with my Home insurance. Super prompt, esp during the recent bomb cyclone in Seattle area where I needed to get to them in a hurry from a different country. I work with Yee - he is extremely responsive and helpful!"

"Constance Ann has always been extremely good at resolving any issues we’ve ever had. Constance is extremely competent and very professional and friendly. If you EVER have issues, ask to speak directly with her."

"Constance Ann's insurance and office support have been excellent over the years. Thank you"

"If they had negative stars, I would have to rate them there. On Oct. 11th, 2024, there was an issue with my autopay. The guy that helped me was actually fine. I realized later that they are only willing to help you if they are taking your money. We resolved it and my payment was processed. A few days later, I got a notice that my premium was going to go up by $20.00 a month ($240.00/yr) and that since my autopay did not go through and I had no coverage...my bank says otherwise. I called on Monday the 21st to talk to someone to figure out those details again and the outrageous increase since I have never had an attributable accident nor a moving violation and spoke to some gal (who should be out of a job) at the front desk who told me that I needed to make an appointment to talk to someone to go over my policies. I told her that I was in healthcare and only had a few Mondays off to get things done. I told her that I needed to talk to someone that day and she said SORRY that there was NO SAME DAY SERVICE. What company would EVER say that?? I did book a phone appointment for Friday the 25th at 3:30 which was cutting it close to my leaving work. Apparently Edgar (the person who was supposed to call me) wasn't into 4 days after the denied request and after after confirming my appointment Friday, to giving me service to go over the 3 accounts I have with them. Don't sprint, RUN from this office!! I love State Farm...so I will be seeking questions and options with another agent."

"YEE VANG(Customer Service Representative)You are the Best!!"

"Super professional, easy to communicate with and clearly is beyond knowledgeable! Constance helped me tremendously with my life insurance and made it an easy experience."

"When we signed up with this branch a year ago, the level of service was good. A year later, phone calls and inquiries are not returned in a timely fashion, issues with the State Farm website are not being resolved and with increased premiums the customer service continues to deteriorate. Yee needs to understand basic customer service and listen to customer problems and figure out how to solve them. Unfortunately, the customer service at this agency has gone downhill."

"Yee has been great in helping me with any question or request. We have our home and auto as well as my small Business insurance through Constance’s office."

"This woman is calling me constantly trying to set up my car insurance. I DON'T OWN A CAR!!!! STOP CALLING!!!"

"Seems to be an ok establishment. Always helpful on the phone 👍🏻"

"Best service I've ever had out of any other place I've been! Thanks 😃!"

"“I worked with Ayanna at State Farm Constance Ann Agency for auto, home, life and health insurance products. They are very knowledgeable and helpful. Highly recommend!”"