State Farm® Insurance Agent Constance Ann

"Constance Ann has always been extremely good at resolving any issues we’ve ever had. Constance is extremely competent and very professional and friendly. If you EVER have issues, ask to speak directly with her."

"Constance Ann's insurance and office support have been excellent over the years. Thank you"

"If they had negative stars, I would have to rate them there. On Oct. 11th, 2024, there was an issue with my autopay. The guy that helped me was actually fine. I realized later that they are only willing to help you if they are taking your money. We resolved it and my payment was processed. A few days later, I got a notice that my premium was going to go up by $20.00 a month ($240.00/yr) and that since my autopay did not go through and I had no coverage...my bank says otherwise. I called on Monday the 21st to talk to someone to figure out those details again and the outrageous increase since I have never had an attributable accident nor a moving violation and spoke to some gal (who should be out of a job) at the front desk who told me that I needed to make an appointment to talk to someone to go over my policies. I told her that I was in healthcare and only had a few Mondays off to get things done. I told her that I needed to talk to someone that day and she said SORRY that there was NO SAME DAY SERVICE. What company would EVER say that?? I did book a phone appointment for Friday the 25th at 3:30 which was cutting it close to my leaving work. Apparently Edgar (the person who was supposed to call me) wasn't into 4 days after the denied request and after after confirming my appointment Friday, to giving me service to go over the 3 accounts I have with them. Don't sprint, RUN from this office!! I love State Farm...so I will be seeking questions and options with another agent."

"YEE VANG(Customer Service Representative)You are the Best!!"

"Super professional, easy to communicate with and clearly is beyond knowledgeable! Constance helped me tremendously with my life insurance and made it an easy experience."

"When we signed up with this branch a year ago, the level of service was good. A year later, phone calls and inquiries are not returned in a timely fashion, issues with the State Farm website are not being resolved and with increased premiums the customer service continues to deteriorate. Yee needs to understand basic customer service and listen to customer problems and figure out how to solve them. Unfortunately, the customer service at this agency has gone downhill."

"Yee has been great in helping me with any question or request. We have our home and auto as well as my small Business insurance through Constance’s office."

"This woman is calling me constantly trying to set up my car insurance. I DON'T OWN A CAR!!!! STOP CALLING!!!"

"Seems to be an ok establishment. Always helpful on the phone 👍🏻"

"Best service I've ever had out of any other place I've been! Thanks 😃!"

"“I worked with Ayanna at State Farm Constance Ann Agency for auto, home, life and health insurance products. They are very knowledgeable and helpful. Highly recommend!”"

"Her team is very responsive and answered all my questions when I was shopping around. They were even kind enough to give me a little gift when I signed on. Highly recommend them!"

"Very satisfied, helpful, professional."

"Environment is welcoming and friendly!"

"I have never had an insurance company that cared so much about their clients as much Constance Ann State Farm. I know that I can count on Nam Nguyen to answer my questions and address all of my concerns! He was very thorough with explaining everything and did not rush me to make a decision. Thank you!!"

"I recently got a quote from Nam Nguyen, he was very professional and patient with me. He was understand on my needs and was not pushy about anything. I would recommend anyone that needs insurance to talk to him."

"I got my insurance package here and totally love the service. Staffs are nice and friendly. I got a chance talking to Nam, one of their agents. He helped me running my quote and answering all my questions. He seems to be well-trained and excellent at customer service."

"I bought a new car and called to get it added. Yee got me all situated in under 10 min with my auto insurance. Much appreciated!"

"I want to office to change my insurance from Geico to State Farm and then I meet one of the agent her name is Ann she did a great job so nice respectful I love that always recommend Ann"

"Kylie did a great job assisting me with my account changes! She was able to do exactly what I wanted done and have been trying to setup for months now. Thank you so much Kylie!"

"I recently worked with Nicole at State Farm Constance Ann Agency to get new auto and condo insurance and my experience couldn’t have been better. She was so helpful and accommodating, making the entire process as quick and easy as possible. She was able to customize my insurance coverage to fit my needs perfectly, giving me peace of mind that my car and condo are well protected. And now I’m paying less with State Farm than I was with my previous insurance company. Overall it was a great experience and I highly recommend Nicole and State Farm Constance Ann Agency!"

"Update (2024): Did a policy review with Nicole today. She was friendly, knowledgeable, and professional. Amazing service again! Constance and team is professional and personable. They give you the best quotes. I trust her with all of my insurance, risk management, and financial advising needs. Her agents are well versed and gets the job done. I encourage everyone to get a quote from Constance. She will work with you and explain each product and service before you pay a single dime. Pre-covid, she would drive from her Kirkland office and meet you anywhere, just to give you tangible explanations of what you will be paying for. I highly recommend Constance and her agents."

"Continuing to get phone calls, though I requested not to be contacted"

"“I worked with Nicole at State Farm Constance Ann Agency for auto, home, life and health insurance products. They are very knowledgeable and helpful. Highly recommend!”"

"I had a great experience switching my coverage auto and home to State Farm. I got more coverage for less money."