State Farm® Insurance Agent Constance Ann

"I wish I could give negative stars. I’ve been with this insurance company for 3 years and had three different cars on my policy. Now I sold one of the cars and want to remove it, but they refused unless I give them a bill of sale. I’m not giving them any documents they’re not the DMV, just a crap branch State Farm office. “IF YOU TAKE EVEN A PENY FROM MY ACCOUNT I WILL TAKE LEGAL ACTION “"

"Edit to respond: if you believe my review is not justified, I'm happy to share history of how I initiated multiple follow up emails and phone calls to ensure this current issue was resolved with little to no communication from your office unless I contacted first, and emails from 3-4 years ago when your office charged me the wrong insurance premiums for 6 months. Unresponsive, terrible communicators, extremely slow service and turnaround on any requests for documents."

"I rarely ever leave reviews but they have consistently delayed on every single request i’ve had. Absolutely garbage and incompetent."

"Update: This issue persisted over the span of MONTHS, not days - you are absolutely unable to excuse the terrible communication and mistakes on sick days. I've moved policies from your services, and I will continue to encourage others to avoid your office. I've been a customer here for a little over 4 years. Initially, the process was great, and the staff were responsive and great to work with. In the last ten months, since I switched my life insurance plan to one that exempted me from WA LTC policy, the office has incorrectly billed me 3 or 4 times in 10 months. I don't receive any warning, nor does anyone in the office realize that my policies are incorrect until I receive an incorrect premium or bill and notify their office. I've asked to be supported or helped multiple times over the past 3 or 4 months, and no one has responded or helped. I received one phone call when I demanded clarification, and the agent promised to escalate my case but never did. I've been asking for communication and better responsiveness, but this office doesn't prioritize customer care."

"Absolutely Incredible, amazing service everyone there was so sweet and kind . The agent I spoke to was Edgar and he was very patient with me, he walked me through all my questions and inquiries. Genuinely the best experience I have ever had with insurance!!"

"Edgar and his team are super knowledgeable. Whenever I have questions about my auto insurance and home insurance, they always welcome me into the office. He helped me save and grow money in cash value life insurance."

"I got an amazing deal with my car insurance, super fast service every time i call in to pay my bill, I got help from Edgar who was extremely helpful and easy to work with. 100/10 experience, I referred all my friends here."

"Edgar helped my mom pick her auto insurance and made it easy because she only speaks Spanish, and this is our favorite Spanish speaking agency!"

"Edgar, the agent, helped me get pet insurance for my two dogs, very impressed with how knowledgeable the team is. I definitely recommend stopping by the office."

"I had a wonderful phone experience with Edgar at State Farm. He assisted me in setting up life insurance and took the time to explain everything in detail. Even though our interaction was over the phone, he remained professional and patient, answering all my questions thoroughly. Edgar made the entire process smooth and stress-free. I highly recommend his services."

"I got an amazing deal on insurance here. Top tier overall. I got help from Edgar, was super helpful."

"I had a fantastic experience working with Laura. From the start, she was incredibly attentive, taking the time to listen to my concerns and answer all of my questions thoroughly. Insurance can be complicated, but Laura made everything easy to understand with her clear and knowledgeable explanations. What really stood out to me was her excellent communication skills. She was always professional, friendly, and patient, making sure I felt comfortable with my policy choices. She went above and beyond to ensure I had the best coverage for my needs, and I truly appreciated her dedication. It’s rare to find someone as helpful and detail-oriented as Laura. She made what could have been a stressful process smooth and hassle-free. I highly recommend reaching out to her if you’re looking for top-notch customer service and guidance!"

"Laura is amazing! She’s always so helpful and goes out of her way to make things easier for me. Whether I have questions or need advice, she’s quick to respond and genuinely cares about finding solutions. You can tell she really values her clients and wants the best for them. I can’t recommend her enough!"

"Laura was so detailed and patient with me asking many questions about the type of options of insurance there are. She really made sure to find was the best fit for me and family."

"Called Laura today about my life insurance policy and she was so knowledgeable and helpful! Having no idea about what the policies entailed, Laura was very understanding in walking me through all the processes and steps to take into choosing the right plan. With her guidance, I was able to choose the plan best suited for me and my needs and all while feeling safe and heard. These things can be tricky but with the right person it was practically painless. If I were to recommend anyone needing help with this, it would be Laura! Thank you so much girl!"

"I cannot recommend Laura enough! She was incredibly helpful in guiding me through the process of selecting a life insurance policy that perfectly suited my needs. From the beginning, Laura took the time to understand my personal situation, financial goals, and concerns. Her knowledge and expertise were evident, and she explained everything in a way that was easy to understand, making what could have been a stressful process feel smooth and straightforward. Laura’s professionalism and genuine care for her clients truly set her apart. She was patient with my questions, always prompt in her responses, and made me feel confident in my decision. Thanks to her guidance, I now have peace of mind knowing my loved ones are protected. If you’re looking for someone trustworthy and supportive to help you with life insurance, Laura is the person to call! Thank you so much again!!"

"Thank you Laura for your patience and kindness!"

"Laura is knowledgeable and attentive to our needs. Highly recommend"

"Great service"

"If you're looking for excellent service and the best policy to fit your needs, be sure to ask for Yee at State Farm. He goes above and beyond to ensure you get the coverage that's right for you. Highly recommend!"

"Yee, is amazing! He’s knowledgeable about the policies, friendly, and is communicative!"

"Love this place! Yee was such a great help! He was awesome~~"

"I got a package here recently and have loved the service ever since, every time I have a question the service is like a breath of fresh air. Constance and her staff, especially Laura, are always helpful and make sure I understand where my money is going. Highly recommend!"

"I spoke with Laura M. and she was very professional, articulate, and knowledgeable when offering policies that I may be interested in. Although I elected to not proceed with enrollment at the time, I will highly consider SF if I am unhappy with my current providers or would like to enroll in policies that I currently do not have, such as life insurance, solely on how professional and knowledgeable Laura was over the phone."

"Laura has exceptional communication skills. She is passionate about the work that she does and cares about the clients she serves."